The "iMS Suite"

iMSApprovals

Focused and convenient Planning and Zoning application

iMSPermits

Succinct and robust Permitting application for municipalities

iMSEnforce

Modern and flexible Code Enforcement application

iMSLicenses

Configurable licensing and renewal application

Recent News

Greater Orlando Aviation Authority, operator of Orlando International Airport (MCO), is now live on the iMS Suite.

– July 2026 – We’re proud to announce that the Greater Orlando Aviation Authority (GOAA), operator of Orlando International Airport (MCO), is now live on the iMS Suite. Congratulations to GOAA on an outstanding go-live! Successful implementations are built on strong partnerships, and this project was no exception. We’d like to thank the GOAA team

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North Dakota State Electrical Board selects iMS

– June 2026 – iMS is proud to announce that the North Dakota State Electrical Board has selected iMS as its technology partner for a major system modernization initiative. The Board will transition from its failing legacy system to a modern platform designed specifically for regulatory agencies, supporting licensing, inspections, compliance, and operational reporting. This

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Expanded iMS + Avolve Partnership

– May 2026 – Press Release iMS is excited to build on our strong partnership with Avolve through this latest integration initiative. The native DigEplan integration with iMS reflects our shared commitment to helping local governments modernize community development operations with smarter, more connected technology. We appreciate the teamwork that made this possible and excited

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iMS Welcomes Rogers, MN as New MSP Metro Customer

– February 2026 – We’re excited to welcome Rogers, Minnesota as another valued iMS customer and to continue expanding our presence in the MSP metro area. As one of the region’s growing communities, Rogers is investing in the future, and we’re proud to support that momentum with a full iMS suite deployment. Our platform will

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iMS Partners With Greater Orlando Aviation Authority

– 2026 – We’re excited to announce our new partnership with the Greater Orlando Aviation Authority (GOAA) to support airport operations permitting with the iMS platform. With iMS, GOAA will have a streamlined, configurable platform to help manage airport operations permitting with greater visibility and control. We’re proud to work alongside GOAA and support their

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Westlake, OH selects iMS

– July 2025 – We’re excited to welcome the City of Westlake, Ohio as the newest member of the iMS customer family! Westlake has officially selected our Community Development software solution to power their permitting, planning, inspections, and code enforcement processes. This partnership reflects their commitment to modernizing operations, improving service delivery, and enhancing transparency

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Industry Endorsements

"Single-family permits used to take so long that we didn't even track them, the best we could do us tell them that we had 28 days per our statute. Now we have seen these completed and issued in 2 days."

John Pearson, CBO

( Palm Bay, FL )

"Even after go-live, iMS has continued to improve, allowing us to implement enhancements that benefit both Applicants and staff. Subcontractors now receive automated notifications, customers are alerted when revision fees are due, and we’ve added key compliance features like required structural documents for roof permits. iMS isn’t just a system, it’s a responsive platform that grows with us."

Cynthia Rhodes

( Permit Coordinator, City of Lakeland, FL )

"Love iMS!! The support is second to none! We are always happy to be a reference."

Matthew Snow

( IT Senior Applications System Manager, Kootenai County, ID )

[The iMS] online permitting & inspection system has reduced the time required to process large batches of electrical permits from weeks to seconds. The [iMS] system was launched by DLI's Construction Codes & Licensing Division, in partnership with Minnesota IT Services. Since the launch, nearly 95% of all electrical permits have been applied for online. On Dec. 11, 2019, more than 1,500 electrical permits from a single contractor were processed electronically in seconds. Previously, it would have required five weeks of staff time to process the paper applications. "The department's new [iMS] IT systems have brought significant efficiencies & greater sustainability to both the department & the homeowners & businesses that engage with them," said DLI Commissioner.

Minnesota Department of Labor and Industry (DLI)

( St. Paul, MN )

“…The iMS software has drastically improved internal and external service functions. The software is utilized amongst multiple departments (clerk's office, engineering, public works, building inspections, planning, zoning, fire, code enforcement) depending on their needs. The platform allows for various permits to be applied for and paid online and eliminates the need for contractors, residents, businesses etc. to come to city hall to obtain permits. Overall the software has been a huge asset to the City of Blaine employees and customers.”

Erik Thorvig

( Interim City Manager/Community Development Director, City of Blaine, MN )

"The renewal of Residential Rental Licenses for The City of Daytona Beach is the most hectic time of the year. In 2022, we had almost 2,000 licenses to renew with the only payment avenue being by check...It was an extremely stressful time for us. In 2023, the city obtained IMS software. IMS staff custom built a process so our property owners could pay their license renewals online by check, debit, or credit card and if their inspection was current, the system automatically emailed the Rental License to them immediately upon payment. This saves so much time, so much postage and allows property owners online access their accounts like never before. For me, this renewal year has been far less stressful. IMS staff have gone above and beyond to try and accommodate our specific workflows and tailor our system to meet our specific needs and I am grateful for their efforts and diligence."

June Barnes

( Residential Rental Program Coordinator, Daytona Beach, FL )

Customer Showcase


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