As a customer, who has worked with Vance Bradshaw for the past 12 years, I have benefited from his creative problem-solving, tireless work ethic, and willingness to do whatever it takes to create a product that translates our City’s vision into reality. When working with Vance on projects, what stands out the most to me, is his generosity of his time and expertise. Beyond that, I can confidently say that I speak for all of Vance’s customers and co-workers when I say how much we enjoy his humor and good nature. When working on the tough issues, it’s great to have someone like Vance in your corner.
"The renewal of Residential Rental Licenses for The City of Daytona Beach is the most hectic time of the year. In 2022, we had almost 2,000 licenses to renew with the only payment avenue being by check...It was an extremely stressful time for us. In 2023, the city obtained IMS software. IMS staff custom built a process so our property owners could pay their license renewals online by check, debit, or credit card and if their inspection was current, the system automatically emailed the Rental License to them immediately upon payment. This saves so much time, so much postage and allows property owners online access their accounts like never before. For me, this renewal year has been far less stressful. IMS staff have gone above and beyond to try and accommodate our specific workflows and tailor our system to meet our specific needs and I am grateful for their efforts and diligence." - Ms June Barnes, Residential Rental Program Coordinator
Over the past few months we have worked with Vance Bradshaw of Intuitive Municipal Solutions to upgrade an interface between our new billing software and Trakit from CRW. We have found Vance to be highly responsive and attentive. His work has been timely and thoroughly thought out. He has diligently chased down interface issues and presented us with choices when needed. He has adapted to our delivery timing and been flexible about change orders. He has relentlessly followed up with us to gather feedback. We would be happy to work with him and his company again.
In 20 plus years working in the Technology industry I’ve had many customer vendor relationships. A good relationship is important for success. When it comes to cultivating good customer vendor relationships, Vance Bradshaw stands out in the crowd. Always professional, knowledgeable, and dependable. Above all Vance is a man of integrity. It has truly been a pleasure working with him over the years.