In 20 plus years working in the Technology industry I’ve had many customer vendor relationships. A good relationship is important for success. When it comes to cultivating good customer vendor relationships, Vance Bradshaw stands out in the crowd. Always professional, knowledgeable, and dependable. Above all Vance is a man of integrity. It has truly been a pleasure working with him over the years.
"The renewal of Residential Rental Licenses for The City of Daytona Beach is the most hectic time of the year. In 2022, we had almost 2,000 licenses to renew with the only payment avenue being by check...It was an extremely stressful time for us. In 2023, the city obtained IMS software. IMS staff custom built a process so our property owners could pay their license renewals online by check, debit, or credit card and if their inspection was current, the system automatically emailed the Rental License to them immediately upon payment. This saves so much time, so much postage and allows property owners online access their accounts like never before. For me, this renewal year has been far less stressful. IMS staff have gone above and beyond to try and accommodate our specific workflows and tailor our system to meet our specific needs and I am grateful for their efforts and diligence." - Ms June Barnes, Residential Rental Program Coordinator
Over the past few months we have worked with Vance Bradshaw of Intuitive Municipal Solutions to upgrade an interface between our new billing software and Trakit from CRW. We have found Vance to be highly responsive and attentive. His work has been timely and thoroughly thought out. He has diligently chased down interface issues and presented us with choices when needed. He has adapted to our delivery timing and been flexible about change orders. He has relentlessly followed up with us to gather feedback. We would be happy to work with him and his company again.
I met Vance, as a customer in 2002. I have found him to be skilled, knowledgeable, and experienced in the Community Development software arena. He is always courteous, responsive, and easy to work with. He exhibits an integrity and professionalism that is above reproach. He builds relationships as a partner, where he is focused on success, rather than a vendor looking to make the next sale. I have very much appreciated working with Vance and I have no doubt that he will be successful in his endeavors.