What does it mean for a company to be client-focused? To iMS, this term signifies that we are intentional in our pursuit of providing a solution that offers a consistent and intuitive user experience. Not only is it our mission to provide you with excellent service, but it is also our goal to supply your Agency with the tools needed to provide that same level of experience to your customers. Our integrated system provides your Agency with the ability to define specific workflows to make your business procedures more efficient. By standardizing workflows through a series of rules, iMS is able to take the guess work out of the process. Citizens will love having the ability to submit and review the status of applications anywhere, anytime, and on any device.