Security and reliability agencies can stand behind

Public agencies trust iMS with mission-critical operations. We run on Microsoft Azure with enterprise-grade security, accessibility, and resilience built in.

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Enterprise-grade by design

The capabilities below come standard: no add-ons, no on-premises servers to maintain.

GovRAMP Progressing Product List

The iMS Suite is listed on the GovRAMP Progressing Product List, reflecting our commitment to actively improving our security posture.

Microsoft Azure Infrastructure

iMS runs on Microsoft Azure, giving agencies enterprise-grade cloud reliability, scalability, and global data-center security without anything to host or maintain on-premises.

Microsoft Entra ID: MFA & SSO

Sign-in is protected with Microsoft Entra ID, supporting single sign-on and multi-factor authentication so staff use the credentials and security policies your organization already trusts.

Mobile & Offline Ready

Inspectors and officers work from any device in the field, viewing schedules, routing their day, and capturing photos and notes, even where connectivity is limited.

Data Security & Encryption

Data is encrypted in transit and at rest, with layered safeguards that protect sensitive citizen and agency information at every step.

Audit Trails

Inline auditing records changes to data and configuration, including date, time, user, and the previous and current values, so your agency always has a clear, accountable history.

Backup & Disaster Recovery

Automated backups and disaster-recovery practices keep your data safe and your operations resilient against the unexpected.

ADA / WCAG Accessibility

Serving the public means serving everyone. iMS is built with accessibility in mind, including ADA/WCAG conformance so citizens of all abilities can transact online.

Esri Partnership & ArcGIS

As an Esri partner, iMS integrates ArcGIS mapping directly into everyday workflows: routing inspections, locating cases, and grounding records in your authoritative GIS data.